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LettingFocus

Unbiased buy to let, property investment and letting coaching, mentoring, advice and seminars for landlords from top selling property author and media commentator.

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When Tenants are Stupid, Take a Deep Breath

Very occasionally tenants are ungrateful and down right silly even when you are trying to make their accommodation better and help them.
When this happens -if they send a daft text or email or leave a message which is downright stupid and ungrateful - here's what you need to do.
Take a deep breath and above all resist the temptation to send back a snipey response.
Leave it for another day and when you do respond, deal only with facts, be reasonable and avoid the temptation to make them look stupid (even if they are!)

This entry was posted by lettingfocus, on Saturday, November 11, 2006.