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Buy to Let Maintenance Issues – How to Plan for and Deal with Them

Well, it has been that kind of week - a week where I have spent a lot of time running about after tenants to get things fixed.
The facts are that November and December are usually the hardest months for landlords because of two factors.

Cold, Wind and Rain – the Enemies of Landlords
First, this is the time of year when it starts to get really cold, windy and when it rains a lot too.
Cold and rain have a habit of “finding out” old boilers and badly looked after roofs and gutters. Once the thermometer drops a bit and tenants put on their central heating a lot, it is then that boilers break down.
And heavy rain (when combined with cold and wind) will find its way through bad and blocked gutters and loose tiles.
So, I would say it is essential that a landlord simply must have a good plumber, heating engineer and roofer / gutter man on their books and ready to come out at “reasonable notice.”
Landlords should also have some emergency convector heaters to give to tenants in case the central heating cannot be fixed for a few days (perhaps because a part is not immediately available.)
I say “reasonable notice”, because whilst you have to deal with things reasonably quickly, you are not there at the tenants’ beck and call and cannot be expected to get a heating engineer there on the same day, especially if it is at the weekend.
You are not running a hotel, after all.
So even if you can reply the same day, I’d hold off replying for 24 hours unless it was an emergency.
To keep good roofers and heating engineers on your side and ready to come out to you first when the big freeze is on, pay them promptly and treat ‘em well.

Dead Time for Finding New Tenants
Second, this is the time of year when I dread getting notice from a tenant because it can be very hard work trying to find a new tenant in the run up to the Christmas and New Year Holidays as few people wish to move house now.
Thankfully none of my tenants are leaving but the weather has made it a busy week.
But if any did want to give notice now, I'd probably look to offer an incentive to stay for another month or two.
It is when I have weeks like this last one that I have to go to look at my healthy bank balance and convince myself that yes, being a landlord is really worth it.
I’m pleased to say it is - that the rents more than cover the costs and the hassles – and it beats wage slavery any day.

Crisis What Crisis?
It is sad to hear about all the people losing their jobs – unless they are Fred Goodwin and the like - but if I never read the news and had to go on my own experience then I would have to wonder if the newspapers are making this whole recession thing up.
Right now, here in rainy London, I have had to wait weeks to get work done because materials have all sold out and even my trusted contractors are all booked up.
I’m sure it may be different in other parts of the UK, but here I am forced to ask, crisis, what crisis?

Useful Article

You may also find this related article useful.
It looks at the things you can do to reduce the chances of tenants contacting you and how to plan preventative work to reduce the number of times you get call outs from tenants: Landlords Need to Plan Maintenance

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