Letting Agent Unfair Repeat Renewal Fees

You have to fight to get unfair repeat letting fees refunded, but you will win if you are right says David Lawrenson of LettingFocus.

Unfair Letting Agency Hidden Repeat Renewal Fees

I had this interesting email from a Denise C

“You were very helpful earlier in the year when I ran into difficulties, alerting me to the OFT (Office of Fair Trading) v Foxtons ruling (Lord Justice Mann’s Ruling) and guiding me to the NLA helpline.

I am filling you in now as to the successful – as it may be helpful for your book/blog:

I did refuse to pay these fees after one year, writing to the Estate Agent and letting them know, citing the OFT ruling. In a series of three letters they ignored what I said and arguing they had made it clear since it was in bold (tho in small print). Finally I got a letter threatening legal action and the risk of cost against me.

Then I found CAB (Citizens Advice Bureau) help, who alerted me to the RICS (Royal Institution of Chartered Surveyors) website. They say that a senior manager has to respond to a complaint and if this does not resolve it, then the complaint should go to the Ombudsman. I wrote again re-stating my central points and asking that they now send it to the Ombudsman. Only then did they back down.

So stressful and worrying at the time. But good to know that there is this mechanism that protects the small landlord v the Estate Agents.

I have also asked that the NLA push it as an issue and also the CMA. Whether either of them will take it up remains to be seen. But I thought it might help your readers to know.Very best,

Denise C

(For more on this look up LettingFocus + repeat letting fees or renewal letting fees on Google. Many of the entries are posted at our old style blog which received a lot of coverage at the time.

If you think you may be a victim of these hidden repeat / renewal letting fees, remember you will buy viagra online best price have to act within 6 years for most claims, so don’t leave it too long).

ABOUT LETTINGFOCUS

Services to Businesses and the Public Sector

We advise a range of organisations including banks, building societies, local authorities, social housing providers, institutional investors and insurers. We help them develop and improve their services and products for private landlords. David Lawrenson, founder of LettingFocus, also writes for property portals, speaks at property events and is regularly quoted by the media.

Services for Private Landlords

We help landlords and property investors by showing them how to make money in the private rented sector using ways which are fair to tenants and which involve minimal risk.

Our advice is completely independent. We take don’t commission payments or fees from anyone, ever.

HOME PAGE OF THIS BLOG: Blog

THE HOME PAGE OF THE MAIN SITE: http://www.LettingFocus.com

For general information on our CONSULTING SERVICES: Consultancy and Seminars

For ONE TO ONE PRIVATE CONSULTANCY FOR PRIVATE LANDLORDS: Property Advice

CLIENT TESTIMONIALS – from both organisations and private landlords: Testimonials

IN THE MEDIA: Recent press coverage

BUY “SUCCESSFUL PROPERTY LETTING”

Our book is the highest selling personal finance and property book in the UK. Click here to Find Out More and Buy it. And if you are from an organisation and would like to bulk buy, please ask us for special rates.

TO JOIN OUR FREE NEWSLETTER Mailing which goes to over 3,750 people (as at Jan 2015) just send an email to [email protected]

We do not send spam or sell our mailing list to advertisers, though we occasionally mail landlords about good products from third parties. Please put us on your “white list” to ensure you receive our emails.

OFFERS ON PRODUCTS FOR LANDLORDS and TO ADVERTISE YOUR PRODUCTS to LANDLORDS: Landlords Resources

PERUSE LAST TEN BLOGS BY GETTING THE RSS FEED: Click Here

NEXT SEMINAR EVENTS FOR LANDLORDS: Landlord and Property Letting Seminar

TWITTER PAGE My thoughts on property, personal finance, plus a lot of other random things: Twitter 

Copyright of Blog: David Lawrenson 2015. Please link to us here or quote us. We actively pursue copyright infringements. The blog is updated roughly once a week.

 

 

One comment

Leave a Reply